63000 Privacy Policy – User Information Protection
This Privacy Policy explains how 63000 collects, uses, stores and protects the personal information of users in Malaysia. Please read it carefully to understand your rights.
Information We Collect
When you register and use the 63000 platform, we may collect various types of information, including:
- Account information: full name, email address, phone number, and encrypted password.
- Device and browser information: device type, operating system, IP address, browser type, and login session data.
- Payment information: deposit and withdrawal transaction details in Malaysian Ringgit (RM/MYR) via local payment methods such as FPX and Touch 'n Go. We do not store full card numbers directly.
- Usage data: in-platform activity records, game preferences, session duration, and transaction history.
- Cookies: small files stored on your device to improve user experience and assist with session verification.
How We Use Your Information
Information collected by 63000 is used for the following purposes:
- Verifying user identity during registration and login.
- Processing deposits, withdrawals, and financial transactions in MYR.
- Providing efficient and responsive customer support.
- Analysing usage patterns for platform improvement purposes.
- Sending account-related notifications, system updates, or relevant offers (subject to user consent).
- Complying with applicable legal and regulatory requirements in Malaysia.
We will not use your information for any other purpose without your prior consent.
Cookies & Session Tracking
The 63000 platform uses cookies to keep core site functions running smoothly. Cookies allow the system to recognise your login session, save your language preference, and make navigation easier. There are two types of cookies in use:
- Session cookies: automatically deleted when you close your browser.
- Persistent cookies: stored for a set period to make subsequent logins faster.
You can manage cookie settings through your browser. However, disabling cookies may affect certain functions on our platform.
Data Storage & Security
All personal data collected by 63000 is stored on servers protected with SSL (Secure Socket Layer) encryption technology. We enforce strict access controls to ensure that only authorised personnel can access user information.
While we take reasonable security measures, no system is completely foolproof. Users are encouraged to use strong passwords, keep login credentials private, and contact us immediately if they suspect any suspicious activity on their account.
Sharing Information with Third Parties
63000 does not sell, rent, or disclose users' personal information to third parties without your consent, except in the following circumstances:
- Payment processors: transaction information is shared with trusted local payment providers for processing purposes only.
- Legal requirements: we may be required to disclose information to relevant authorities in Malaysia when directed by law.
- Fraud prevention: in cases of suspected fraud or platform misuse, relevant information may be shared for investigation purposes.
Any third parties working with us are required to uphold equivalent security and privacy standards.
Your Rights as a User
As a 63000 user, you have the right to:
- Access: request a copy of the personal information we hold about you.
- Correction: request a correction if your information is inaccurate or out of date.
- Deletion: request the deletion of your account and personal data, subject to applicable legal requirements.
- Withdrawing consent: withdraw consent for receiving marketing communications at any time.
To submit any request relating to your privacy rights, please contact our support team via email at [email protected]. We will process your request within a reasonable timeframe.
Policy Changes and How to Contact Us
63000 reserves the right to update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page with the latest update date. Continued use of the platform after any changes constitutes acceptance of the updated terms.
If you have any questions, concerns, or requests regarding your data privacy, don't hesitate to reach out to us:
- Support email: [email protected]
- Response time: within 1–3 business days
For more information about our services, visit the FAQ or create an account to start using the 63000 platform.